Frequently Asked Questions
Yes, your shower is measured and you can choose from many different styles. We work closely with Ideal Mirror & Glass who provides great discounts on shower doors, enclosures and installations for our clients.
Going over the existing grout is referred to as “skim coating”. Beware of companies that smear new grout over the top of existing grout (sometimes over mold and mildew too). If the surface of the tile and grout is not properly cleaned and prepared the new grout will most likely fail.
It depends on the type of grout used. Normally grout requires 48 hours to dry before a penetrating sealer can be applied. After sealing, allow an additional 24 hours for the sealer to cure.  If you chose any special additives for the grout, (for repelling dirt and resisting stains) the drying period could be as long as 10 days.
It depends on the damage and the size and type of shower. Usually, to properly clean, re-grout and caulk a shower/tub surround requires one or two days.
Many household cleaners contain acids which help remove hard water deposits. Travertine can be damaged by cleaners that contain acids.  Do not clean any natural stone (Limestone, Marble, Onyx, Travertine) or any other calcite based stone with cleaners that contain acids including (but not limited to) vinegar or cleaners with "lemon" or "lime" on the label or not specifically formulated for natural stone. For cleaners and soap film removers safe for use in natural stone showers click here
Yes, we can!  At every shower estimate we inspect for signs of moisture or structural damage and, when necessary, provide a detailed, written estimate for the recommended repairs.
Yes, a product called Glastec ® and it works great for removing water deposits on glass, windows, windshields, showers, and other non-painted hard surfaces. The products listed above can be purchased from Ideal Mirror & Glass.
Yes, sanded and un-sanded caulks are available to closely match existing grout colors and most are moisture and mildew resistant.
A sealer reduces the grouts ability to absorb water which promotes faster drying but a sealer will not prevent mildew entirely. Keep the shower area as dry as possible between showers and here’s a list of things to minimize mold and mildew in the shower:

• Wipe or squeegee shower walls after showering.
• Clean shower regularly and use mold & mildew remover when necessary.
• Hang damp towels and clothing to dry.
• Use mold and mildew resistant caulk and grout.
• Leave shower door or curtain open to increase air circulation in wet areas.
• Use ventilation fan to extract humidity and promote air circulation.
• Make repairs to cracked grout and failing caulk to avoid saturation to substrate.