Frequently Asked Questions
 Yes, the grout lines can be color sealed prior to sealing. It is a great way to brighten the floor as well as protect the grout. Saltillo requires a special type of sanded grout that is courser than regular sanded grout and the grout lines on Saltillo floors are much larger than other tile. This means the grout is more likely to show dirt. Color sealing the grout lines before finishing the floor covers stains and inconsistencies in color (or changes the color) and provides an additional layer of protection. To learn more about color sealing and its benefits click here
 Most companies offering a square foot pricing approach, base their prices on a quote that can be given over the phone. Their single approach to cleaning does not guarantee a quality finish. Every one of our estimates are done in person, at which time we test clean a small section of the tile to determine which cleaning process is necessary to achieve the best results. This ensures that the scope of the job is understood by the Seller and the Client. 
The expected wear of the finish varies, depending on the surface texture, type of area and care products used. The average life of a finish is 3 years. 
Every tile floor is different and as a result, the cost is determined by the time required to achieve the desired results. For example, a job requiring a three step process including cleaning, stripping and applying a finish will cost more than a floor requiring only a light cleaning and finish. This is why we offer a free evaluation and written estimate for each job we take. 
Saltillo needs to be cleaned periodically to prevent soil build-up. To minimize build-up, sweep, dust-mop or vacuum often to remove loose soil and dust. If using a vacuum cleaner, it’s important to adjust it to the hard floor setting, which disengages the beater bar and prevents it from scratching the finish. Damp mop your floor periodically using warm water with a neutral no-rinse floor cleaner. Avoid using use plain water, it only removes water soluble dirt and may leave streaks. Neutral no rinse floor cleaners contain no acid, have a neutral pH and will not affect existing sealers. 
Those tiles will need to be professionally stripped and refinished. Unfortunately, the imprint may never come off completely and it’s possible that the area may never match the rest of the floor. It depends on if the damage is limited to the finish or if it reached the tile itself.
It’s always advisable.  Applying a sealer or finish over a factory finish will greatly increase its ability to repel water and dirt. The additional finish bears the burden of heavy foot traffic and spills. The added sealer can be removed and re-applied, when necessary, to make the floor look new again. If no additional sealer is applied, the factory finish wears off in places and makes the tile look inconsistent in color, even if it’s sealed later. Think of it this way - A car is primed and painted at the factory to protect the metal and a clear coat is applied over the paint to protect the paint; applying wax and keeping the car clean protects the clear coat, which protects the paint, which protects the metal.
It may be efflorescence. Saltillo tile have salts and alkali naturally present that, when exposed to excessive moisture, can travel to the surface and cause what’s known as efflorescence (white powder) on the surface. The tile can be treated to remove this residue before a finish is applied.
There are literally hundreds of finishes available that are water and solvent based. Because every Saltillo floor is different, (depending on the existing finish), there is no “one size fits all” finish that’s recommended. If you’ve had your floor sealed but you’re not sure about the type of sealer or finish that’s been applied, or you’ve purchase a home with existing tile, it’s a good idea to have a professional determine your best care plan. The rule of thumb is, never apply a finish to Saltillo without first knowing how to care for it.